Clearing your Cache

If you are experiencing problems viewing the latest version of E-Gate, you may need to empty your Internet Cache. Click on the link below for the browser that you use and follow the instructions.

• AOL
• Internet Explorer 5.x
• Netscape

1. In AOL go to MY AOL icon and scroll down to the preferences, then click on it. This will direct you to the preferences window in AOL.
2. There you will need to click on the Icon WWW referring to the World Wide Web.
3. The next window that pops up is the AOL Internet Properties.
4. You will see four tabs labelled General, Security, Content and Web Graphics. Please stay in the General tab menu.
5. In the General tab menu you will see three different categories: Home page, Temporary Internet files and History.
6. Go to Temporary Internet files and click on Delete Files.
7. The Delete Files window will pop up, next click on the box labelled delete all offline content, make sure that the box has a check mark in it before you continue. Once that is complete, click OK. It might take several seconds depending on the amount of files that are stored.
8. Close down all windows. You are now finished clearing your cache.

1. Please click on the "Tools" button on the top line of your internet browser.
2. Scroll down and click "Internet Options"
3. Once the "Internet Options" window opens, click on the "Delete Files..." button in the "Temporary Internet files" window.
4. Make sure that the box beside "Delete all offline content" is checked.
5. The Delete Files window will pop up, next click on the box labelled delete all offline content, make sure that the box has a check mark in it before you can continue. Once that is complete, click OK. It might take several seconds depending on the amount of files that are stored.
6. Close down all windows. You are now finished clearing your cache.

1. On the top of your browser you will see the "Edit" button next to "File".
2. Please click on the "Edit" and then click on the "Preferences" button.
3. When the "Preferences" window opens you will see a list of options in a white rectangle on the left.
4. At the bottom of the list you will see a plus sign (+) in front of "Advanced" click on the plus sign and more options will show up below "Advanced" click on "Cache."
5. On the right side you will now see two buttons, "Clear Memory Cache" and "Clear Disk Cache" click on each of these buttons. It might take several seconds depending on the amount of files at are stored.
6. Close down all windows. You are now finished clearing your cache.
7. For best viewing results, please try Internet Explorer.